Consumer Affairs

Consumer Affairs The main object of the Consumer Protection Act is to provide economical, efficacious and speedy justice to the consumers at large. INTRODUCTION The Department of Consumer Affairs, Food and Civil Supplies, Government of Telangana is playing a vital role in promoting Consumer Affairs and in protecting the Consumer Rights in the State. The Department with a view to protect the rights of Consumers, to increase awareness among the consumers to enable them to protect themselves and safe guard the interest of consumers is focusing on various aspects. The policies and programmes have been designed on these lines. Measures have been taken to strengthen the consumer redressal mechanism, encouraging the participation of consumer voluntary organizations in strengthening the consumer movement in Telangana. OBJECTIVES The objectives of the Department are to                      • Implement various schemes on Consumer Affairs in the State to educate and enlighten the consumers                        about their rights and responsibilities, restrictive and unfair trade practices so as to fulfill their wants in                        purchasing goods or availaing services.                     • Motivate the consumer Voluntary Organizations existing in the State to take up consumer awareness                       programmes in the districts including rural and remote areas and also to involve them in the awareness                       programmes organized by the Department.                     • Bring all the Departments / Agencies on common platform in organizing programmes to increase                      awarenes among the consumers.                     • Ensure speedy and inexpensive redressal of consumer grievances through Consumer Disputes Redressal                       Agencies. Consumer Clubs Consumer Information Centre Consumer Protection Council Consumer Redressal Consumer Organizations Consumer Welfare Fund Viniyoga Tarangini Work Shops & Seminars Conducted